Automotive Service Manager – Staten Island, NY
Well-established new-car dealership in the Staten Island, NY market is looking for a hands-on, process-driven Service Manager to lead their service department to the next level. This is a great opportunity to take ownership of a growing department with strong support from upper management. Must be a positive leader and teambuilder. This is an excellent role for a hands-on leader who knows how to grow a department, retain talent, and deliver top-level customer satisfaction.
Key Responsibilities:
- Oversee day-to-day operations of the service department
- Implement and enforce policies and procedures to improve efficiency
- Lead by example in maintaining strong CSI and customer follow-up practices
- Focus on technician development, training, and long-term retention
- Ensure timely and accurate repair order flow through the shop
- Work closely with upper management to grow department volume
Qualifications:
- Previous experience as a Service Manager in a new car dealership required
- Experience managing a union shop is a big plus, but not mandatory
- Proven ability to manage and grow a service department
- Strong leadership and accountability mindset
- Excellent communication and organizational skills
- Proven track record of strong CSI
Compensation:
- Compensation package will be in $170,000-$200,000 range depending on experience and performance.
- Full benefits package available
Apply:
Please apply with your most recent resume at www.automotivesearchgroup.com ; or call Sara at 508-620-6300 today for more information.
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